Key Business Metrics to Measure your Service Business
Date: Wednesday, June 27th
Time: 8:00 am PST/ 11:00 am EST/ 4:00 pm GMT
Speakers: Michael Pistone, Business Analyst at ClickSoftware
Every business focuses on and measures revenue. Every business focuses on profit and loss. But when it comes to your service business, how do you measure the efficiency of your operation and the quality of service that you are providing for your customers? More importantly, how do you then use this data to drive more informed business decisions?
In this webinar Mike Pistone, Six Sigma trained business analyst with twelve years' experience supporting Fortune 500 companies will discuss:
We invite you to post your questions before and during the webinar via Twitter, using #BusinessMetrics.
Can't attend the live event? All webinar registrants will receive a recorded copy of the presentation following the event.