Simplify Capacity Planning with a new App from ClickSoftware

Planning capacity requires a balance between cost and service levels. Service levels must be met with a firm commitment or customers will quickly turn to the competition. Using the Capacity Planning App, service companies can: 

 Automatically plan the right capacity levels
 Balance capacity between meeting SLAs
      and maintaining operational efficiency

 Maintains capacity based on recent changes, including:
                 actual bookings
                 field resources' skills
                 field resource availability
 Create a realistic plan by using true simulation
 Run simulated scenarios to see how it will impact your SLA
 Inject the planning results directly into ClickSchedule

The Capacity Planning App is now available to all ClickSchedule users via the ClickAppStore!

How is Truth Based Appointment Booking Different from the Bucket Approach?

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Behind the Scenes:
Unraveling the Magic of Capacity Planning

This unique guide will walk you through a step-by-step discovery of what really goes into capacity planning—helping you make sense of this complex concept—and offers some best practice guidelines.