Date: June 13, 2019
Time: 1pm EST
Duration: 60 mins
Speakers: J.P. Gownder, Forrester VP & Principal Analyst and ClickSoftware’s Katelyn Burrill
Fill out the form to register for this webinar with Forrester and ClickSoftware.
Customer expectations continue to rise in the digital age. To meet and exceed these expectations, field services teams must employ increasingly sophisticated software powered by AI and automation. Done right, these new systems can increase the engagement of both customers and employees, yielding better business results. But in addition to upgrading your technologies, there are also investments you must make in fundamentals -- your people, leaders, and organizational structures - to maximize your chances at success.
Join Forrester VP & Principal Analyst, J.P. Gownder, and ClickSoftware’s Senior Manager of Product Marketing, Katelyn Burrill, as they discuss: