Over the last 20 years working with thousands of different service businesses, we at ClickSoftware have seen firsthand just how hard service delivery can be. We are taking that experience, combined with your input and are writing a book where we will present recommendations from experts, thought leaders and analysts on how to address these challenges. We will also share best practices that illustrates the first steps your organization can take to solve them.
Our goal is to help service companies everywhere become more productive by delivering high-quality service.
To submit your challenge please fill out the form on this page, in English or your native language. Don’t forget to include the mailing address where you want us to send your copy of the book.